Ted & Vicki Tuz; Chalfont, PA

We purchased a 35+ year old home in November 1999 with two wells. About one month after moving in we began having water supply problems. A plumber came out and ended up pulling both well pumps. We replaced the pump in the original well and left the newer well empty. After a few months, the original well began running dry. We then hired a well driller to deepen the newer well, hoping to get a better supply. After deepening to 800’, the supply was no better but we now had a “holding tank” of about 900 gallons. A new pump was placed in the newer well and all was good. Then we had a severe drought through the winter of 2001 and the newer 800’ deep well started running dry. The well drillers’ feeling was the newer well was fed by a shallow aquifer that had dried up due to the drought. We had a yield check done on both wells at this point and found the original and newer wells yields were approximately ½ GPM and ¾ GPM, respectively. BOTH are low yield wells. Not knowing what to do we hired a douser who “found” a perfect spot to drill where three veins crossed and we would get 7.0 GPM from all three and only had to drill 430’. We drilled a new well at this spot and after drilling 550’ had a ½ GPM yield. Being a smart Civil Engineer, I thought there has to be a product or person out there who has a solution to my problem. Probably in Europe where they are much more conservative with their natural resources. Suddenly, things changed.

No more than 6 weeks after drilling that third well, my father read an article in The Trentonian about this small plumbing company in of all places, the little town of Ringoes, NJ that had patented a water collection system that was designed specifically for use on low yield wells. I gave Reid Plumbing a call and spoke directly to Andy Reid. Being a Civil Engineer, I already understood the theory behind how Andy’s product was designed to work and I asked plenty of in-depth questions to gauge how much Andy knew. Andy not only was respectful of my knowledge but showed a commanding understanding of well systems and how to solve the problems associated with getting water from low yield wells. After a couple minutes, Andy had me convinced a Well Manager system was what I needed.

Andy and his crew came to my house and installed the Well Manager in a few hours. We have now had our system for about 18 months. Still being a bit skeptical, I did not want both wells connected to the Well Manager so only our original well was connected while the newer well was set up to bypass the Well Manager and act as a back-up. The only problem we had was getting the timing calibrated to the yield of our original well. Since then, everything has worked as described. The only thing I would do differently would have been listen to Andy and hook up both wells. I am now planning to change over from the single well control to the two well panel as well as replace my pressure tank with the Well manager Consistent Pressure system. Should have listened to Andy the first time. A great product that does what it is designed to do.

Thanks Andy!!

Update: 3/10/2005  Ted finally had us install the Duplex Well Manager Control and a CP Module. With both wells connected the Tuz family has more water than they need. If you are wondering how Ted feels about that, well, a picture is worth a thousand words.