Background: This home is in the Sourland Mountains of New Jersey, an area notorious for low yield wells. The Sourlands cover several counties and a number of municipalities and have been the subject of study, debate and water related zoning changes over the years.  Thirty years ago you could build a house on 1.5 acres and now some areas require 15 acres. Many of the early residents viewed the lack of water as a small price to pay for the serenity of the location but as time goes on fewer are willing to put up with the inconvenience.

Somerville Well Drilling in Bridgewater, New Jersey, is familiar with the area and sells a number of Well Manager systems in the Sourlands.  One of their clients sent this note to thank them for a job well done and to express their opinion of Well Manager.

July 6, 2007

Dear Paul,

The Well Manager® has been a life saver.  Before we had it installed, we had major problems with our water.  It got so bad that my husband and I started taking showers at the YMCA, and my 4 year old son got a bath every few days.  We could only do one load of laundry per week.  It was a nightmare.  Now, with the Well Manager, we can take multiple showers per day (important in the summer!), bathe our son, AND do multiple loads of laundry EVERY day.  Sure, Well Manager is a lot of money, but it is well worth the money.  If I knew then what I know now, I would have had Well Manager installed as soon as we moved into the house.  I am happy to act as a reference.  Both Well Manager and the phenomenal service of Somerville Well and Drilling (and especially you Paul!) have made us happy home owners.  Thanks again!

Sincerely,
Bonnie, Mark, and Max Miller

Photos are courtesy of Paul Thomas, President, Somerville Well Drilling Ltd. Ph: 800-675-9355

Background:. Warren is the second owner of this house and learned about the water situation in New Jersey’s Sourland Mountains after moving in. At this point four of Warren’s near neighbors have Well Manager Systems, a situation which has helped reduce the stress on the aquifer in their immediate area and this, in return, has reduced the stress in their lives.

October 1, 2007 When we purchased our home over 20 years ago, we quickly learned to live within the confines of two very inadequate wells. There was no sustained water pressure to speak of. Our showers needed to be quick as the puny water pressure would drop to a drizzle in minutes. A load of laundry, washing pots and pans and even a couple of toilet flushes would quickly stress out either well. Our daily usage had to be carefully planned and timed. When too much water was used, the expansion tank would fall below 40 lbs., pop the pump’s low pressure cut-off and shut the well down. It would then require me to stand next to the pressure switch and hold the lever on the side up in order to restart the pump. Eventually, (and I mean eventually) water pressure would be restored. Life was not fun in the country.

About 12 years ago, neighbors with a similar problem had a Well Manager system installed. They claim to this day, it saved their marriage. When we considered the other options, including a new well (which not only was extremely expensive and had no guarantee), Well Manager became the perfect solution for us. Our Well Manager was installed in 1999 and continues to run flawlessly. We get good sustained pressure and can now enjoy nice long showers. There is even more than enough water to run the dishwasher, do a load or two of laundry and flush a toilet… and we’re not stressing the well. In fact, we now draw water at about half the previous rate – How’s that for being green! If I hear anyone complaining about not getting enough water, I’d be more than happy to tell them to get a Well Manager! Warren Westbo, Ringoes NJ

How a Well Manager Changed my Life Overnight It only takes Brian 2 minutes and 30 seconds to tell you what a Well Manager can do for you. He ’s an expert, he has one.

Background: Historic New Baltimore is on the Hudson River. It offers interesting architecture, history, great views of the river, and an abundance of wildlife but wells there are poor. You can throw a stone into the river from Brian and Allison’s front yard but their 800 foot well yields only 0.3 gpm. Their meager supply also had sulfur and methane problems so the water they did get smelled terrible. When they bought the house a system was installed to take care of the gas and smell problem and to help with the low yield but the filter associated with the system left them without water every third day when it backwashed.

The possibility of drilling a new well was discussed but the layout of their property made is difficult to set up a drilling rig anywhere but in the immediate vicinity of the existing well so odds of success were poor.

In March 2006, a WM160M-50 Well Manager with the optional spray boom fill and a Consistent Pressure Module was installed. The spray boom took care of the gas and odor problem and the Well Manager timed collection system took care of the low yield. Since they now had enough water to fund the backwash the carbon filter was left to polish the water before delivery to the house. The end result is best expressed in Brian’s own words and Allison’s smile;

“I can highly recommend Reid Plumbing Products and their water supply systems. Andy Reid has invented an incredible system that will turn your stressful water shortage life into one that is stress free and bountiful. I am so impressed with the Well Manager, that I want to tell everyone about it. Andy is a stand up guy. He is knowledgeable, honest and stands behind his product like few others today. You know that you're not just hearing a sales pitch when Andy talks to you. You are hearing a real solution to a real problem. We are so pleased and surprised at the difference that the Well Manager has made. If you have a low yield well, and run out of water on occasion, don't drill another well. Get a Well Manager!”

Brian Branigan

New Baltimore, NY

Ted & Vicki Tuz, Chalfont, PA:

Background: When Ted and Vicki bought their home there were two wells on the lot. By the time Ted’s dad discovered Well Manager there were three wells and they were still running out of water. With a Well Manager connected to the original well only, they now have a reasonable supply! Excerpts from their letter are below. “ read the entire letter here”

Ted says: “…We have now had our system for about 18 months. … The only problem we had was getting the timing calibrated to the yield of our original well. Since then, everything has worked as described. The only thing I would do differently would have been listen to Andy and hook up both wells. I am now planning to change over from the single well control to the two well panel as well as replace my pressure tank with the Well manager Consistent Pressure system. Should have listened to Andy the first time. A great product that does what it is designed to do.” Thanks Andy!!

Background; Bill had suffered with his well problem for quite a while. Emails went back and forth for nearly a year while he was looking at all options including drilling and a cistern or buried tank system. Bill understood the concept but found it hard to justify the cost or to visualize the enormous difference our system could make. It took a leap of faith but in the end he chose the Well Manager®.

“I am quite pleased to share my positive experiences with the performance of the Well Manager. I purchased the system 6 months ago and the system has operated flawlessly. The installation was completed in one day under the supervision of Jim Callahan of Well Solutions Inc. The Well Manager gives my family a peace of mind by providing the ability to store and manage our water resources. We are able to accurately monitor our water usage and lessen the wear and tear on the well pump. The WM allows us to use our well more effectively and provides a lot of benefits in conditions were the well is fairly productive; I would recommend the WM to any homeowner with a well.”

Thank You, Bill Schneider Pecos NM

“It gives us peace of mind because we can see how much water we have. We can do all of our laundry without running out of water. The constant pressure is a real plus. Thank you Well Manager.”

“…Not only are we satisfied with the Well Manager®, but you have a gem in Jim Calahan. I don’t think we ever received such good service from anyone ever before. It was a pleasure doing business with him. Thank you for the great water system."

Dalton And Vickie Jantzen; Edgewood, New Mexico

Excerpts from their letter are below. “read the entire letter here”

We purchased a home in the East Mountains outside of Albuquerque, New Mexico in March 2003….Three weeks after moving in and before our Well Manager was installed, our well pump burned up.

I was out of town that week so Jim Calahan made a point to oversee the repair. The driller put the new pump down into the sludge at bottom of the well and proceeded to tell us that it was dry. Jim advised him to locate the pump slightly higher and then we got water….

When the installation was complete he followed up to verify our usage, helping us to establish the amount of water that could be safely pumped from our well each day…

Features we enjoy:

• The pressure is remarkable. It is altogether as good as or better than what we had in the city.
• Well Manager system allows us to…. be frugal and well cared for all at the same time.
• … we have become much more relaxed… I also walk into the Well Manager room occasionally… and listen to the sounds as another 10 gallons goes into the tank. We don’t worry about whether or not it will work.

Thank you for the opportunity to talk about our Well Manager and Jim Calahan. Here in New Mexico he has set the standard for managing water pumped from private wells. We're glad to call him a friend.

Dalton and Vicki Jantzen

Excerpts from Michel’s letter are below. “read the entire letter here”

Before… our Well Manager, doing more than one load of laundry every second day was something we only dreamed of.

… we moved in before Christmas on the 21st of December 2002… on Christmas Eve, we ran out of water. Not being too familiar with submersible pumps, I tried getting it started too many times and ended up burning out the pump. On Christmas Eve, I was therefore left with no water and a burned out pump.

… We finally got into a routine that seemed to work … we would do a load of laundry every second day. The dishwasher was… turned on every other day and showers were then taken as quickly as possible. We had a corner roman tub in our master ensuite, which we were not able to use… our purification equipment had to be unplugged since our well would not produce enough water to keep up with the backwashes.

… though we were very careful…we would run out of water every three weeks. No matter what we did, just like a time clock, every three weeks the water in our well would drop right to the bottom.

..My father… would fill his 350-gallon sap water reservoir with water from his house in the city and drive out in the country to fill up our well. He would have to do 4 loads, an hour each, to fill up the well. This he did every three weeks for six months.

… we had tried everything from dropping dry ice down the well to hydro-fracquing but nothing increased the flow of water from our well.

…I found the web site www.wellmanager.com . Within just a few minutes… I knew this was the answer to my problems. I immediately contacted the representatives in Canada to obtain a quote for this system.

… While I had worked in various construction trades, including five summers for an electrical contractor, during my summer years at University, I had never done any plumbing work. …the installation of the Well Manager took less than a day to complete.

… since turning on the power to the Well Manager on June 21, 2003, we have not run out of water once. This system works great… During the week of August 16 to the 22nd 2003, we put the Well Manager to the ultimate test. My in-laws were visiting…in their 42’ motor home…parked beside our garage and connected to our electrical and water system. In addition, my sister-in-law and brother-in-law and their two children were also visiting…that week. Therefore, we had 4 additional adults and two more children in our household, AND our water system was now sustaining another home… the 42’ motor home, complete with kitchen and full bathroom…. a month before we installed the Well Manager, we had a guest over and the addition of this one adult in our household caused our well to go dry.

…This system is truly remarkable… Anyone…having similar problems… will, without a doubt in my mind, benefit by the installation of a Well Manager. You can’t put a price to the peace of mind that comes with this product. It is worth every penny we spent on it.

… thank you for this truly exceptional system.

Michel A. Chartrand

Hank Strauss, Central New Jersey:
Reid Plumbing installed system in March 2001. Testimonial received 2/12/03.
Background: There are 2 adults, one college age son who comes home with friends frequently and 2 teens. In 2000 there was a serious decline in the well yield. The neighbor drilled a new well.

“Before the Well Manager we had to schedule our showers, dishwasher and clothes washer to not interfere with each other. Any time we had quests we had to skip showers so that no one would be embarrassed when the water ran out. Now we go about our business as if we have city water.”

Kenneth B. Morse, Connecticut;
Installed by local plumber 1/24/03. Testimonial received 2/10/03.

“I have been frustrated by my own well problems since I moved to Connecticut in 1991… Never having owned a property that was dependant on a well, I was totally unprepared for the prospect of not having an automatic sprinkler system, let alone not being able to flush a toilet. I know differently now, but I learned the hard way after having lived a good 10 years with a water phobia and after biting the bullet spending many hundreds of dollars for a second somewhat useless well tank with a couple of dozen extra gallons and a mystical hydro-fracking experience.
This has gone on for over 10 years of navy showers and limited flushes in an otherwise wonderful large home with a whirlpool and steeping tubs that have never been utilized... I have a $2500 neutralizer and softener that have never been adequately backwashed. They are not even plugged in.

The Well Manager offers a Simplistic but Revolutionary Solution that unlocks what has formerly been a black hole filled with common, but often unsolvable well and water pressure problems…
It’s not just the sweat and money wagered between drilling, fracking and buying a Well Manager, but it is having a system that in the end, allows you to actually KNOW your immediate reserve and the pressure or condition of your well column not just the day it’s installed but accurately, routinely and digitally displayed into the future. …..I did not fully appreciate this until I saw my unit in operation.

Well Manager owners know more about their wells after a few days than any of the experts in the business…I am intrigued by the elegance of your product…”

Wayne Smith, Sourland Mountains, New Jersey:
Installed by Reid Plumbing in June 1999. Testimonial received 2/15/03.
Background; This is a beautiful modern home on an undersized, wooded, boulder covered lot. The well was 720’ deep and went dry between the time the Well Manager was ordered and installation. There was no place to drill a new well more than 20’ from the old one. The old well was hydrofracted and enough yield was restored to operate with a Well Manager.

“Four years ago during our first summer in our home, my wife turned on the faucet and nothing. What a helpless feeling.

We had seen some signs around the area about Well Manager and called Reid Plumbing and ordered installation. We also had our well which is 760’ deep hydrofracted, after hearing the good news of; ‘ You now have a state of the art well management system, however you have no water to manage.’ Even after hydrofracting our well is still considered low yield. The first year with the Well Manager we watched it like a hawk, (the visual aspect of the system is very reassuring). Since our home is the ‘Holiday House,’ Holidays such as Christmas, Thanksgiving, 4th of July we get invaded with 20-30 people.

Currently I DO NOT watch it like a hawk during these holidays due to the confidence we now have in the Well Manager System. We even have recently installed a 450 gallon Hot Tub which gets drained and refilled every 6 weeks.

As important as the system has been for us, we are even more impressed with the care, concern and responsiveness of Reid Plumbing. Shortly after the installation and hydrofracting hurricane Floyd hit and we were without power for 5 days. I happened to speak to Andy Reid, who after all his work and concern to get us a reliable water supply, arrived with his backup generator. We used his generator for 4 days until we got power again. Why? Because he understood that without power, we again, could not have water. He was determined to have our problem solved, even to the extent that he delivered and provided us with emergency power.

Great system, even better dedication!”

When Rob remodeled his cabin he reworked everything, including the plumbing. Once that was done, it didn’t take long to find out that there wasn’t enough water to run it. With two people in the house he ran out of water all the time. From the pictures he sent you can see that he did a first rate job with the rebuilding and the Well Manager® project. What does he think now?

“Amazing!! All water problems are solved!!”

Update
Rob added a large hot tub that he has no trouble at all filling. Having water has made him want to make some other changes. He now plans to add a Jacuzzi multi-head shower system and that started him thinking about the Consistent Pressure Module. In January 2004 Rob ordered and installed a CP Module and now he says: “…The CPM addition exceeded all of my expectations. Can't understand why I didn't install it sooner! The only thing better than the unit itself was the service and support that I received from you! Thanks again!!!”

Ron Keisler, Weston, CO;
425CP was installed in May 2001. Picture received 3/06/03

Background; Ron is a retired Texas oil field geologist. His daughter Kerri, an engineer, works at a high profile banking organization in NYC. Together they installed the Well Manager® because the nearest plumber is 70 miles away. Using the internet to send digital pictures back and forth, they completed the installation which required some radical plumbing and wiring changes. Why? Because Ron wanted to replace his 3,000 gallon cistern system which would occasionally run out of water. When that happened it would take days to get the huge system back up and running. During those periods he had to haul water. It was not easy to convince Ron that a 425 gallon tank could replace a 3000 gallon cistern.

Ron’s words: “This morning I raised the Tank Full shutoff to nearly 400 gallons, which will be plenty. We love having the water pressure and a good supply. I’m pretty proud that my smart daughter and I, with your coaching got it going…. We now have a very capable water supply from a 1/3 gallon per minute well.” “…Our home is at a remote location 10,280 feet above sea level so after sales service is important to us. The Well Manager people are always ready to help.” For more information about this job, click here.

Background: The owner built this home in the Sourland Mountains in the late 1970s. Water had always been a problem but with 4 adults and several children in the house things became intolerable. It got to the point where someone had to keep the pressure switch engaged using a stick or no one got a shower because the system would not maintain 20 psi. 

Mr. Nemeth was so skeptical about Well Manager that we offered him a written money back guarantee. The terms were 50% on installation and the other 50% in two weeks if he wanted to keep the system. If he didn't want to keep it we would remove the Well Manager®, replace his pressure tank and refund all of the money he put down. 

Once the conversion was complete Mrs. Nemeth was asked to try the kitchen faucet. She opened the faucet, jumped back and said she had never seen that much water pressure coming from that faucet before. 

Two weeks later we stopped by and offered to remove the system. We got a check instead. Here's what Mr. Nemeth said 4 years later:

"Our Well Manager has been great. Before its installation we would lose water supply on a regular daily basis. Now, all of our needs for water are taken care of."

David Fein; Sandia Park, New Mexico;

Background: Installed a 220 Modular Well Manager in the Spring 2003.  The Fein’s ran out of water regularly and lived with poor pressure. They had just about given up when they met Jim Calahan, our dealer in Tijeras, New Mexico. Mr. Fein writes;